| Re: I'd like to make a compensation claim against my letting agent - where do I stand?
Seriously, unless you've had a few bad experiences with them before speak to your landlord first. Like I said, we got a month free of rent and they were apologetic and sorted out our problems for us without us having to lift a phone again.
Not saying this will happen with you, but it's better than going behind their backs in the first instance.
__________________ If Schrodinger had a cat, it would definitely be dead by now. | 
