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Originally Posted by LesMTS  Seriously, unless you've had a few bad experiences with them before speak to your landlord first. Like I said, we got a month free of rent and they were apologetic and sorted out our problems for us without us having to lift a phone again.
Not saying this will happen with you, but it's better than going behind their backs in the first instance. |
I reckon I'd get at least a dirty look if I asked them the time of day, let alone put in a formal complaint (they've fobbed us off from the start since we moved in) but yeah it's probably a good idea to suck it up and tell them. I suppose I can avoid a face to face confronation by emailing, if they try to phone me I'll miss the call anyway due to work so they'll be forced to reply in writing.
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Originally Posted by Tool_ogt Man it's a washer dryer not a tank I'm sure it can be moved and I never knew you needed specialist to come out should plummers not be abel to look at the pipes at the back of a washing machine? |
Yes but you've met us right? I can barely lift 5kg let alone a full sized washing machine, especially when I can't get my hands round the sides to try and lift it. And the guys who came round were used to dealing with boilers and such like (presumably why they were called, it would have been the number the flat downstairs would have had to hand - and if you've just had a full washing machine of water pour through your ceiling you're going to call the first one you find)
