Quote:
Originally Posted by McLeary  Sometimes people like to rag on Addy just for being Addy. This is one such time.
Addy and Ali are holding up their end of their contract by paying their rent in due time, the landlord ain't holding up his end by keeping the flat in good living condition (specifics will be in the lease). To even claim that they don't deserve some kind of restitution for having to go through winter without heating is ridiculous, as is the general fact that no-one seems to be bothering their arse to actually sort it quick-sharp. Les is right about trying to contact the landlord to come to an agreement, but is that even possbile if the let's through an agency? And if not, and the agency aren't arsed, then Citizen's Advice is the way ahead. Admittedly, they might not get anything, but it's worth a try. Shouldn't have to tolerate getting treated like shit just because you're renting off someone. |
Pretty much my thoughts.
If you pay for a service you should get the service. As for all the muppets going on about..has it cost you any money, yes he's paid to have a flat with a working boiler he's got a flat without a working boiler.
While it would probably be better to phone first an email will be fine and make sure you put a time line on the email. State you expect an answer with in 48 hours/3 days or something like that, if you've not had a reply with in the time contact CA. That way they can't just ignore it for a few days and leave you wondering if they will get back to you or when.
