Helpful Barstaff.

[hotblonde]

Originally Posted by Drew

Seriously though, we can only apologise if you've found the staff to be arse holes on the night, if it's that serious your first port of call would be to the Chragehand of the bar, if you get no joy there, high tail it to the cloakroom and get the staff member on duty to grab hold of myself or one of the other managers and we'll have speaks with them for you.

Personally though, Im a big beliver in what goes around comes around, you get what you give etc. If the staff are pleasent to you, you will no doubt react likewise next time you come back up to wet your whistle. However, there is also that flip side that no one likes to see... but given that life's a bitch, and shaking off the daily trials and tribulations can be tough sometimes, it does and will happen from time to time. Manners cost nothing, and you'd be suprised how much a 'please' and 'thank you' can effect someone's mind set to keep everything right with the world.

In a public service industry manners do cost, they constitute part of what you pay for as a consumer. However, it's not always about pleasantries; I believe the first post in the thread refers to bar staff who were unhelpful re information regarding promos, etc.

I don't think that anyone should take their personal problems into their working environment, so if the trials and tribulations take their toll, then a step back is required. I do agree with you completely on how much your moods raised by someone taking the time to be courteous. Personally, I think the the barstaff in the Cathouse are good at what they do - fast workers, polite and rarely get an order wrong.

[Shannow]

I don't think anyone would comp[lain were there to be an actual nightly promo list on the wall though, it is a baw having to ask all the time.

[Anhedoniac]

aye a promo board would be good, even just the one so you can see it when you get in.

[djtoast]

Originally Posted by Shannow

I don't think anyone would comp[lain were there to be an actual nightly promo list on the wall though, it is a baw having to ask all the time.

Isn't there a licencing requirement to have the prices displayed anyway?

[Shannow]

Originally Posted by djtoast

Isn't there a licencing requirement to have the prices displayed anyway?

I think the standard prices are displayed, certainly I haven't seen a promo list any time at all since the refurb (there used to be a blackboard behind some of the bars with promos back in days of yore i'm sure)

[MarkMono]

I miss how scummy the bars used to be, there was something more friendly about them.

[Addy]

The promo list idea is definitely a good one.

[Jen-Y]

I've never had a problem with the staff behind the bar in cathouse. I dont really expect too much from them because working with the sober public is bad enough never mind working with the drunk public. Having said that, if i was paying alot of money for my drinks in some swanky bar i would absolutely expect top notch customer service, but not in a relatively cheap club.

[amytiger]

Are CPL barstaff still on minimum wage?

[StuntGirl]

Originally Posted by Jen-Y

I've never had a problem with the staff behind the bar in cathouse. I dont really expect too much from them because working with the sober public is bad enough never mind working with the drunk public. Having said that, if i was paying alot of money for my drinks in some swanky bar i would absolutely expect top notch customer service, but not in a relatively cheap club.

A service job is a service job though, whether you work in the poshest bar in Britain or in a McDonalds in Maryhill. Its doesn't cost anything to smile and it is part of the job to be nice to customers. I have to do it every weekend with hundreds of pished, arrogant indie kids, but I still do because its my job. The majority of the catty barstaff are dour, unhelpful and do come across as arrogant (although a few of them are nice and pleasent and therefore, get tips).

[MarkMono]

Fuck customer service. I don't need someone to smile at me as long as they're doing the job I'm paying them for.

[Potatojunkie]

I demand enforced politeness! False smiles grating through clenched teeth. It's part of the job.

[Drew]

Thar be price lists on all the bar's except Bar 1 due to lack of anywhere to place one (wee bar infront of DJ booth on level 1, no walls etc), and there are posters and flyers dotted all over the shop detailing promos for all our nights.

[Devastator]

But they're on A4, in the corner. I certainly can't see them from the middle of the bar - in the garage I can though.

[Tarantula]

To be honest, working in a bar - any bar, anywhere - it pays to be at least semi-nice & helpful. No one is going to tip some miserable, ignorant wank.