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18th June 2008, 11:52pm
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#16 | | HAX0R JIM DUGGAN
Join Date: Apr 2001 Location: PARTS UNKNOWN
Posts: 12,628
| Re: Pence Over Overdraft Limit - Refund?
Quote:
Originally Posted by Dyno  I recently went over my overdraft limit by £0.24p. 24-fucking-pence. And I've been charged £20.
I get paid tomorrow aswell, which makes it worse.
Think it'll get waved off if I threaten some cunts? | Quote:
Originally Posted by Tommy Carruthers no. |  | 
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19th June 2008, 6:20am
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#17 | | Vibrouk2003
Join Date: Aug 2003 Location: The same place
Posts: 18,617
| Re: Pence Over Overdraft Limit - Refund?
Quote:
Originally Posted by MarkMono Be polite (I find it very hard to be polite to banks as I'm coerced from all sides into using their services and often find it hard to disguise my disdain for them.) and you shouldn't have a problem. If you think someones just being a cunt because they can't be bothered doing anything about it (This does happen regularly, sadly.) ask to speak to someone else.
No offence to anyone that works in a bank, least you're not a debt collector. |
They have no legal obligation to give anyone a refund or waiver tho. They do it out of the kindness of their black hearts. | |
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19th June 2008, 7:13am
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#18 | | Better not to err
Join Date: Apr 2002 Location: Glesgae
Posts: 28,413
| Re: Pence Over Overdraft Limit - Refund?
Balls, the charges were a rip-off (And illegal in this country I hasten to add.) to start with, and now they're paying through the nose for better PR.
I've worked for a few banks in my time, phone banking isn't the worst callcentre job, but its still a little soul destroying after a while. | |
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19th June 2008, 7:54am
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#19 | | Fattly Drawn Boy Editor
SuperMod
Join Date: Sep 2004 Location: Dundee
Posts: 16,770
| Re: Pence Over Overdraft Limit - Refund?
Quote:
Originally Posted by MarkMono Balls, the charges were a rip-off (And illegal in this country I hasten to add.) to start with, and now they're paying through the nose for better PR. | The charges aren't illegal but are on shaky legal ground.
It's going through the courts just now. A lot of banks have completely stopped refunding charges until a decision is made.
__________________ If Schrodinger had a cat, it would definitely be dead by now. | |
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19th June 2008, 8:03am
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#20 | | Better not to err
Join Date: Apr 2002 Location: Glesgae
Posts: 28,413
| Re: Pence Over Overdraft Limit - Refund?
I know, which again is nonsense:
ME: So what is your policy on this?
BANK: Uh, theres a few test cases going on at the moment and we're waiting for the outcome of those.
ME: Sorry, I mean whats your policy now, as in 'right' now?
BANK: Mmnotsure...
ME: I beg your pardon.
BANK: Donno...
ME: Well, you must have a policy on overdrafts in order to keep supplying them surely?
BANK: That does sound a bit funny actually, uhhhh, would you like to speak to a manager?
ME: Please.
I'm not sure if the bank of scotland automatically give refunds to people who ask awkward questions (Politely mind.) but it certainly seemed to do the trick. | |
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