i-pod wont play music....help?

[Connor O'Bain]

my i-pod has stopped playing music. everything else seems to work fine as in i can selecte "artists" and go through the motions to get to the tracks but once the track is sellected, nothing happens. same for videos.

the track wont even start, almost as if its paused right at the start.

tried different headphones andreseting my i-pod to the factory settings.

possibly the headphone connection in the i-pod itself?

just wondering if anyone else has experienced a similar problem?

[Ghostsuit]

It's broke!


I guess that's not the help your looking for .

[Zippy]

Stop listening to Kylie.

[purkle]

Does the wee bar move along to say its playing?
Id try the reset a couple more times if its not moving, most Ipods you hold down the menu and middle button until the Apple logo shows. Also toggle the hold button on and off between resets.
Have you updated to the latest software just incase?

[Witch]

If all else fails, go to genius bar in town, they're amazing

[nevali]

did you reset to factory settings via itunes, or from the ipod itself?

and do you put stuff on it manually, or just sync playlists/your whole library?

[Connor O'Bain]

Originally Posted by Ghostsuit

It's broke!


I guess that's not the help your looking for .

your right about one thing.....thats not the help i was looking for

Originally Posted by Zippy

Stop listening to Kylie.

i think it was the danni videos that may have been too much for it

Originally Posted by purkle

Does the wee bar move along to say its playing?
Id try the reset a couple more times if its not moving, most Ipods you hold down the menu and middle button until the Apple logo shows. Also toggle the hold button on and off between resets.
Have you updated to the latest software just incase?

the bar doesnt move at all and i have done everything you have said...even went as far as restoring it to default via i-tunes

Originally Posted by Witch

If all else fails, go to genius bar in town, they're amazing

looks like its going to be my first port of call tomorrow

Originally Posted by nevali

did you reset to factory settings via itunes, or from the ipod itself?

and do you put stuff on it manually, or just sync playlists/your whole library?

via itunes and i usually sync it to just cheacked tracks as i have too much music in my liberary

[Witch]

They're awesome stuff barry

[nevali]

Originally Posted by Connor O'Bain

via itunes and i usually sync it to just cheacked tracks as i have too much music in my liberary

hmm, it's not the filesystem, then—factory restoring would have re-transferred everything you have set to sync

can you feel the hard disk trying to do anything when you attempt to play—notably, any clicking or anything? (i assume you get the “play” icon in the corner but the counter stays at zero?)

[Connor O'Bain]

Originally Posted by nevali

hmm, it's not the filesystem, then—factory restoring would have re-transferred everything you have set to sync

can you feel the hard disk trying to do anything when you attempt to play—notably, any clicking or anything? (i assume you get the “play” icon in the corner but the counter stays at zero?)

nothing.

the play icon is there and when i jump back a menu it has the speaker icon next to the track.

[nevali]

Okay, riddle me this…

set your iPod to manual mode in iTunes (i.e., disable all the automatic syncing). if you expand your iPod in iTunes, there's a music icon below it (like the one under the main Library heading)—are you able to double-click on any of the tracks and play them via iTunes?

Alllso, what version of iTunes are you running?

[nevali]

Actually, even more importantly—what sort of iPod is it, how new, what capacity, and what software version does iTunes say it's running?

[Connor O'Bain]

Originally Posted by nevali

Okay, riddle me this…

set your iPod to manual mode in iTunes (i.e., disable all the automatic syncing). if you expand your iPod in iTunes, there's a music icon below it (like the one under the main Library heading)—are you able to double-click on any of the tracks and play them via iTunes?

Alllso, what version of iTunes are you running?

the latest as far as im aware. will run through the other stuff later on tho

Originally Posted by nevali

Actually, even more importantly—what sort of iPod is it, how new, what capacity, and what software version does iTunes say it's running?

5th gen, 2 years old in october, 30gig and no idea but will check

[nevali]

everything I've read suggests that Apple don't actually know how to fix this issue (though they might), but also that it basically boils down to corrupt iTunes or iPod data

I'm sure I've come across it before, but I can't mind what the exact outcome was

[poprock]

Barry, if you’re going to the Genius Bar, save yourself some time and book an appointment online.

Go here to book one.