Windows boot problem

mishelle · 26th October 2009, 1:35pm

Ok this may take a bit of explaining:

The pc got a virus, and now the OS isnt valid anymore. When I boot up there is literaly no OS there. All I get is a pop up saying Windows is not valid. I can go online, but I cant go into anything on the comp.Windows website tells me to look up accessories/system etc to get my info but I cant do that. Literaly the only thing that works is ctrl+alt+del

Problem number two. I have a Windows disc which I have used in the past and I know it works fine, but when I try to boot it from startup (I have made it priority in BIOS etc) It wont load. I basicaly get stuck on the 'press any key to boot' screen yet somehow my keyboard does not respond to it. I have searched online and it says I could run it from Floppy, but there isnt one on the pc.

Preferrably I would like to fix the pc as it is a valid Windows OS with serial n all, but if thats impossible it would be good to figure out how to reinstall it completely.

RANT OVER

doogie · 26th October 2009, 5:05pm

Quote:

Originally Posted by mishelle

The pc got a virus, and now the OS isnt valid anymore. When I boot up there is literaly no OS there. All I get is a pop up saying Windows is not valid. I can go online, but I cant go into anything on the comp.Windows website tells me to look up accessories/system etc to get my info but I cant do that. Literaly the only thing that works is ctrl+alt+del

This exact combination of words is confusing me!

What did you use to clean the virus? What do you mean by "No OS there" - this would be a black screen with white writing saying "Invalid bootloader", but it sounds like you're getting something else - is windows loading up then you're getting this "pop up" - what is the actual pop up you're getting? What do you mean "I can go online" ?

mishelle · 26th October 2009, 5:19pm

I know I was confused as well. When I load up the pop up says something like "Windows has encountered a critical error and cannot run properly" Or something like that. The pop up gives a link to the Windows site to validate the software. Apparently Windows didnt validate, but the pc is well over a year old and was fine.

I cant clean whatever virus is on it because I cant get into windows to run a scan.

doogie · 26th October 2009, 5:26pm

Have you tried starting in safe mode?

mishelle · 26th October 2009, 5:30pm

Tried that. It seems theres something quite vital missing from Windows for it to start up at all. When I scanned the pc contents using the Windows website it comes up with a big error saying that Windows is not valid. I cant see that being the single reason it isnt running.... maybe :s

Yorgo · 26th October 2009, 5:33pm

It's my studio PC she's on about. It's basically been radged by some fanny looking up all sorts of porn, fair play, but I've now got a virus, not fair play.

It seems fairly fucked.

Throbber.

doogie · 26th October 2009, 11:16pm

Assuming you have access to other pcs/ burners. Have you tried any other boot cds? You can put windows installer onto usb keys or usb hard drives.
Personally I've used WinSetupFromUSB for some XP and server installs and I think a W7, although I think I had more problems with 7 than with XP.

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