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Meh, I've been waiting for a water pump to arrive from less than 400 miles away for a week now.
It's the stuff you really need that takes the longest. Grr.
My car’s been off the road for a little over three weeks now, and it’s going to be a while longer. Porsche are an absolute pain to get hold of parts from.
This thread is just because I wanted to vent a bit.
I’ve never had to order parts from Porsche themselves before, I’ve always bought from a third party supplier or from a smaller company making upgrade parts (why replace old parts with standard when you can replace with better, y’know?)
A fuel hose leading out of the petrol tank had corroded and begun to leak, so I need a new one. It’s a dealer-only part, and I don’t want to replace with second-hand from a breaker (because it’d be as old and knackered as the one I have, if not older) … so my replacement needs to come from Porsche.
Porsche GB don’t hold the part in stock, so it’s on order from Stuttgart. What I don’t get is how it can take so long to get a part out of a warehouse and send it to the UK. Also, why they have to send it from Germany to a UK base before sending it to the customer. Why not straight from Germany to here?
Anyway, aye. I’m used to parts taking a couple of days to arrive, max. Even from the States parts are usually here within four days. It’s been three weeks already waiting for this, and surely you’d expect the bigger, slicker company to be more efficient, not less?
Bah. Bah and arse and various other cusswords. The sun’s shining and I want my car to play with.
The interval between birth and death is fractal. Any given moment is infinitely deep and rich, and therefore one lifetime is quite enough for me.
Meh, I've been waiting for a water pump to arrive from less than 400 miles away for a week now.
It's the stuff you really need that takes the longest. Grr.
My car's been in BMW for about 4/5 weeks now.
Everytime I phone them I'm told the same thing; "start of next week"...
..Been told that for 3 weeks.
Do it or don't. I've got places to be.
We have the same thing with one of our big suppliers, also a German company.Originally Posted by poprock
You'll probably find that Porsche GB are 'technically' a separate company, so Porsche DE have to sell the part to Porsche GB so they can sell it to you.
They'll wait until they have a shipment of parts coming in to the UK so as not to incur additional shipping charges.
Cant you just get someone to make you a new hose??
Al
"I'm looking for freaks to burn out stars with, searching for misfits to get lost with."
Get the searchlight with the Scapegoat symbol on it on the go...
Nah, it’s not the hose that’s the issue, it’s the wee piece that feeds from the tank to the hose. I had the hoses replaced with shaped copper tubing ages ago … it’s a bugger to get in place, but once it’s done that lasts forever. No corrosion and no weak points due to flexing.
The interval between birth and death is fractal. Any given moment is infinitely deep and rich, and therefore one lifetime is quite enough for me.
When I had an Audi it took Audi Glasgow 10 weeks to get me new keys and return my car after it had been stolen, but returned unscathed (except for a missing key).
Also took them over a week to fit an ipod adapter to the stereo.
Is it a German thing ?
"Fake Messiah".
I reckon everybody at Porsche in Stuttgart is too busy rolling around in vats of money to actually do any work. They’re buying VW just for fun, I mean c’mon …
The interval between birth and death is fractal. Any given moment is infinitely deep and rich, and therefore one lifetime is quite enough for me.
Toyota Japan is not much better, I hate when I need something from them it takes forever
there's something to be said for having a couple of spare cars
i've not needed many parts over the years. my saab had a new cat a fortnight ago but it came the next day...
tell you what tony, if you lived in poland i bet they'd get there soon enough. arf.
UPS?
Uber Panzer Service
Al
"I'm looking for freaks to burn out stars with, searching for misfits to get lost with."
Moaning about things on the internet works.
Porsche finally delivered the missing part at 9am this morning. Eleven am and it’s fitted, fuel filter changed, new front wheel bearings fitted and my car’s ready to collect. Outstanding. The mechanic has even done some exploratory work while he had the car sitting over the past week or two and finally found the source of the tiny oil leak it’s had for the past year. Phoned me up to ask whether I wanted them to order in the appropriate O-rings ready for next time I take the car in to them. Always great service from these guys, love it.
The interval between birth and death is fractal. Any given moment is infinitely deep and rich, and therefore one lifetime is quite enough for me.
So..
Tony two days ago - 'Porsche are useless.. weeks to get parts.. blah-blah-blah'
Tony today - 'Porsche are great!'
Make yer mind up
Al
"I'm looking for freaks to burn out stars with, searching for misfits to get lost with."
You misunderstand: Porsche and their parts department are a shower of immoral bastards. The independent garage I take my car to are amazing.
The problem here was that my very good indie garage were stuck waiting for parts to be delivered from the arses at Porsche.
The interval between birth and death is fractal. Any given moment is infinitely deep and rich, and therefore one lifetime is quite enough for me.
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